Yipee! Microsoft Enters the Social Media Monitoring Space

Microsoft is building a social media monitoring tool called Looking Glass. Now, at this point, you’re probably thinking that I’m panicking. After all, isn’t that what my own company, Trackur, does? Aren’t I scared stiff that Microsoft will hurt my business? Nope. In fact, when I spoke to Microsoft executives in 2008, I asked them why they [...]